Home / Business Numbers / Local Numbers

Local numbers

A local number in any city you serve

Give customers a familiar 02, 03, 07 or 08 number for each city you work in, or a direct line for each person on your team. Calls ring wherever you choose.

$2.20 / month

[$27.50] setup

Reachable from overseas

  • Live in [X] business days
  • Change where calls go at any time
  • Keep your existing landline number when you switch

Get your local number

Tell us the city or area code, and the digits you would like if you have a preference.

Setup, once off

[$27.50 ($25 ex GST)]

Monthly

$2.20 ($2 ex GST)

Billing

Invoiced by CloudLine

We confirm your number, set it up and invoice you. Prices in AUD, inc GST.

Why a local number

Look local everywhere you do business

A local face in every market

A Sydney number for Sydney customers, a Perth number for Perth, without an office in either.

Direct lines for your team

Give each person their own number so customers reach them without a switchboard.

Callable from overseas

Unlike 1300 and 1800 numbers, local numbers can be dialled from anywhere in the world.

Coverage

Numbers in every state

Pick a capital city or a regional area. Each number rings wherever you choose, with the same routing rules as our 1300 and 1800 numbers.

02

NSW & ACT

Sydney, Newcastle, Wollongong, Canberra

03

VIC & TAS

Melbourne, Geelong, Ballarat, Hobart

07

QLD

Brisbane, Gold Coast, Sunshine Coast, Townsville

08

SA, WA & NT

Adelaide, Perth, Darwin

  • Call forwarding
  • Voicemail with custom greetings
  • Direct in-dial for each person
  • Call recording
  • Auto-attendants

Pricing

What a local number costs

Monthly fee$2.20
($2 ex GST)
Setup, once off[$27.50
($25 ex GST)]
Incoming calls[Included]
Move an existing landline number to us$27.50, then $2.20/month

What your callers pay

  • A standard call to that area from a landline or mobile.
  • Usually included in mobile and landline plans.
  • From overseas: dial +61 and the number without the leading 0.

Want one number nationwide? See 1300 numbers →

Prices in AUD, inc GST. Several local numbers can all ring the same phone system or queue.

FAQ

Local number questions

More in the Help Centre, or call 1800 256 830.

Can I get a number in a city where we don’t have an office?

Yes. A local number isn’t tied to a street address, so you can have a Sydney or Perth number and answer it from Brisbane, a mobile or the apps.

Can each person on my team have their own number?

Yes. Local numbers work as direct lines, so customers can reach a person without going through reception.

Can I keep my existing landline number?

Yes. Moving a single number costs $27.50 once off, then $2.20 a month. See number porting.

How do I change where calls go?

Ask our support team, or change it yourself in the [customer portal: confirm].

How long does setup take?

Usually [X] business days from your request.

Other numbers

Get your local number today

Tell us the city and we’ll set it up, or talk to us about direct lines for your team.